Contact

Need Help?

Where is my order?

Every PREORDER has a 45-55 business day TAT. Exact dates are in the Facebook group. If TAT is met and your order hasn't shipped, Customer Service will contact you. We never exceed TAT and have no plans to do so.

How does your bamboo fit?

Our bamboo has similar sizing to other mainstream shops. We post sizing and weights from our reps in every main collection page for you to chose the size best for your babe!

STATS & SIZING - from customers who have ordered

0/3 : 8-17lbs 19-24in 

3/6 : 13-17lbs 27in

 6/12 : 15-22lbs 30in

12/18 :  20-27lbs 30-35in

2T : 26-31lbs 33-37in 

3T : 29-35lbs 36-38 in 

5T : 46lbs 43in 

6/7 : 46lbs 49 in

8/9 : 76.4lbs - 84lbs 50in1

4/16 : 95lbs - 155lbs 

adult nightgowns - tts 

155lbs - medium 

adult boxy tees - tts 

155lbs - medium 

adult joggers & pj pants 

155lbs - medium  

135lbs - small

oversized lounge tee - fits oversized 

115lbs - 135lbs - small

130lbs - 150lbs - medium

145bs - 160lbs -  L

160 - 190lbs - XL 

190lbs - 205lbs - 2Xshorts 

100 -135lbs - 14/16T 

130lbs - small  

135lbs - small 

155lbs - medium 

170lbs - large

191lbs - XL 

How do I contact customer service?

To contact our customer service team, email info@toinfinityandbeyondbamboo.com. The team operates Monday to Friday from 10 am - 3pm. Expect a response within 1-2 business days. Weekend inquiries will be addressed on weekdays. Please in the subject line insert your order # and remember there is a human answering on the other end so please be kind always!